Quality does not begin with the final acceptance of a machine. It starts the moment we begin discussing a customer's requirements. From engineering and manufacturing through to commissioning, service and future modernization projects, quality is built into every stage of the process.
This end-to-end approach has now been officially recognised by DEKRA through our successful ISO 9001 certification.
As the internationally recognised benchmark for quality management, ISO 9001 confirms that responsibilities are clearly defined, processes are effectively managed and continuous improvement is embedded throughout the organisation.
Quality Is a Team Effort
At hpl, every machine is engineered to meet the individual requirements of our customers. Delivering these tailor-made solutions requires close cooperation right from the outset.
Sales, Engineering, Project Management, Production Planning & Purchasing, Manufacturing, Assembly, Quality Assurance and Service work hand in hand throughout every project. Direct communication, short lines of communication and close coordination ensure that information flows quickly and reliably across all departments.
The result is machinery that combines technical excellence with long-term reliability in day-to-day operation.
A Quality Management System Tailored to hpl
As part of the organisational development within the Neuenhauser Group, hpl established its own quality management system, specifically tailored to the way we work and to the requirements of our organisation.
Our objective was not to reinvent proven processes, but to further develop them wherever they add real value to everyday operations. Successfully achieving ISO 9001 certification confirms that this approach is delivering the right results.
For us, the certificate represents far more than compliance with an international standard. It demonstrates that the way we work together every day provides our customers with consistency, reliability and quality they can depend on.
A Continuous Commitment
Achieving ISO 9001 certification marks an important milestone, but it is not the finish line. We see it as an ongoing commitment to challenge ourselves, refine our processes and continue improving every aspect of our work.
Because at hpl, quality is not the responsibility of one department — it is the shared responsibility of everyone involved.
![[Translate to Englisch:]](/fileadmin/_processed_/e/b/csm_hpl-iso-9001-zertifizierung-qualitaetsmanagement_350e52585c.jpg "[Translate to Englisch:]")